Renew My Tickets
Renew My Tickets
Renewal Deadline - November 16, 2010
Download the 2011 Renewal Packet here
If you would like to Relocate/Add NASCAR SPRINT CUP tickets/camping/champions club, please renew and pay for your current order by the deadline and then call during the Relocation Calling Period as outlined in your renewal.
1. CLICK HERE TO LOGIN
(This window will remain open to assist you in the renewal process)
2. Enter Account Number (this can be found on the upper right hand side on your renewal application).
3. Enter PASSWORD and click LOGIN. If you forgot your PASSWORD, please click on "I've forgotten my password" and follow the directions.
4. Click on UPDATE MY PERSONAL INFORMATION under PERSONAL SETTINGS.
Verify Contact Information and update phone numbers and email address as needed
Verify Billing Information and update Credit Card information as needed
5. Click SUBMIT to update Personal Information.
6. Click on VIEW MY RENEWALS under PENDING RENEWAL ORDERS.
7. Click RENEWAL DETAILS for the renewal request id # under the renewal requests area.
8. Click RENEW SELECTED TICKETS to begin processing your renewal order.
9. Verify BILLING & SHIPPING INFORMATION and click PURCHASE NOW to continue.
10. Click CONFIRM ORDER to complete your Renewal Order and process payment.
11. Once you have submitted your payment and your order is complete, please print the confirmation page for your records.
TICKET HOTLINE 800.354.1010
Seven Days a Week Starting at 9:00 a.m.
Renewal FAQ's
2011 Renewal FAQ’S
With the Nationwide and Truck Series flipping weekends, how will that impact my seats? Guests have been renewed into the same ‘weekend’ i.e. if you come in June you were renewed into what is now the Nationwide event on Saturday and if you traditionally come in August then you have been renewed into the Truck event.
How can I get my ‘EVENT’ changed if I want to attend the Nationwide and not the Truck or the Truck and not the Nationwide
?
Simply advise the Agent while you have them on the phone and they can change your event over to any open seats for the Saturday event.
How did the General Admission Seating for Sunday change this year? The General Admission Seating for 2011 will be in Sections 88-146 in Rows 1-43.
I had seats in Turn 4 Sections 88-146 in rows 29-43 now I see those are General Admission, what are my options for 2011?
Guests in this area will notice that your Renewal Application will reflect ‘Call To Be Re-Seated’ instead of listing seat locations. You are welcome to move to any open seating at this time. Please advise the agent while you have them on the phone where you would like to be seated and they will assist you with open locations.
How do I remove items from my renewal order? Draw a line through any unwanted items and deduct the dollar amount from your payment.
How do I add tickets/campsites? During the Calling Period as outlined on your renewal.
How do I DOWNGRADE to a lower price seat for the NASCAR Sprint Cup events? You would need to pay for the seats you currently have then phone in during the calling period to be relocated.
Can I add the Fan Hospitality Package to my existing ticket order? Yes.
Can I add Camping to my ticket order? Yes. During the Calling Period.
How do I make an adult ticket into a Junior or Child ticket?
Cross off the Adult price on the form, indicate Junior or Child under 12 and deduct the dollar amount from your payment.
How can I make the Child ticket into an Adult ticket?
Cross off the child on the form, indicate adult and add the dollar amount to your payment.
Can my friend pay for my renewal order?
Yes, as long as you have the complete credit card number, expiration date with V-Code and billing address.
How do I change from one event to another? i.e. June to August, etc.
You would need to send payment by the renewal deadline for the seats you currently have and then phone during the calling period to change to the alternate event.
I mailed in my renewal and now I need to cancel?
You must fax or mail something in writing indicating that you need to cancel.
I want to transfer my renewal to someone else?
To transfer your tickets to someone else, fax in a copy of the current account holders photo ID, along with the new information of the new account holder (name, address, phone number, email) to 517.592.8445.
