As a result of the Coronavirus’ impact on our nation and state and local health guidelines, we have taken actions to protect the safety of our fans, competitors and the sport's stakeholders. The races originally scheduled for June 5-7, 2020 have been rescheduled as additions to the August race weekend. All 2020 events at Michigan International Speedway will run without fans in attendance.
Ticketholders automatically received a credit for the full amount of their purchase, plus an additional 20% of the total amount paid in their account. The 120% event credit can be used in a single transaction during the remainder of the 2020 season and entire 2021 season for a NASCAR sanctioned event at any NASCAR-owned tracks, subject to availability. Ticket holders may opt for a refund, if preferred. The deadline to submit a request has passed. Fans who submitted a request for either a credit or refund when the June events were originally postponed do not need to submit a new request.
Please note that our team will be in touch as soon as possible regarding your request, but it may take up to 60 days from the original form submission date to process requests.
Q: What do I need to do to get an event credit to use towards 2020 or 2021 events?
A. Ticketholders have automatically received a credit within their account. No customer action is needed to receive the credit.
Q: Can I get a refund instead of an event credit?
A. Ticketholders requesting a refund must complete the refund request form. Deadline to submit for a request has passed. All requests will be reviewed and could take a minimum of 60 days to show on your credit card.
Q: How will I receive my refund?
A. Refunds will be processed back to the credit card used on the original order. Refunds could take a minimum of 60 days to show on your credit card. If tickets were purchased using another method of payment, a refund check will be issued and mailed to the ticketholder on file. Refund checks could additionally delay payment. Every effort will be made to expedite your refund.
Q: If I purchased for the original June date and already filled out the form, do I need to fill out the form again?
Q: If I purchased for the original June date and the original August date, but I already filled out the form, do I need to fill out the form again?
A. If you are requesting a refund for August, you needed to complete the August form. If you are requesting a refund for June and already completed the form – no action is needed. The deadline for requesting a refund has passed.
Q: At what other tracks can I use the event credit?
A. Ticketholders may use the 120% credit toward a future 2020 or 2021 NASCAR-sanctioned event at any NASCAR-owned track, subject to availability. NASCAR-owned tracks with applicable NASCAR-sanctioned races where event credits may be used include the following:
- Auto Club Speedway
- Chicagoland Speedway
- Darlington Raceway
- Daytona International Speedway
- Homestead-Miami Speedway
- Kansas Speedway
- Martinsville Speedway
- Michigan International Speedway
- Phoenix Raceway
- Richmond Raceway
- Talladega Superspeedway
- Watkins Glen International
Q: Will I be able to purchase the same driver package I had in 2020?
A. Unfortunately, we are unable to guarantee at this time the same driver package as this year. Track staff will work closely with the teams to determine driver availability and options to host a driver Q&A the following year.
Q: I bought tickets through another source, can I still get an event credit?
A. If you purchased tickets through a third party, please reach out to the third party for their refund policy.
Q: Can I get an event credit for my campsite as well?
A. Any paid admission - including, but not limited to, grandstand seating, camping, fan hospitality and pit/driver introduction pass admissions - that were purchased in advance on the ticketholder’s account will be eligible for an event credit or refund. The deadline to request a refund has passed.
Q: How do I get a refund for the rest of my race weekend travel?
A. Fans will need to work directly with airlines, hotels, etc. for any such possible arrangements.
Q: Can I use my event credit for the 2021 NASCAR events?
A. Yes, credits can be used towards 2021 Michigan International Speedway NASCAR races.
Q: Can I use my 120% credit towards my renewal?
A. Yes, your credit can be used towards NASCAR events in 2021.
Q. I have not yet heard back from my form request. When can I expect a response?
A. Our team is reviewing all forms and personally contacting fans to ensure that requests are processed. We appreciate your patience as we continue to work through this unprecedented time.